Shipping Policy

At Face & Body, we strive to make your shopping experience smooth and enjoyable from checkout to delivery.

Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a tracking number via email.

Shipping Time:

• Domestic (within your country): 3–7 business days

• International: 7–15 business days (depending on destination and customs processing)

Shipping Costs:
Shipping rates are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions, so keep an eye out for those.

Lost or Delayed Packages:
If your order seems delayed or tracking hasn’t updated for several days, contact support@faceandbody.com and we’ll help locate your package. Once an item is marked “Delivered” by the carrier, Face & Body is not responsible for lost or stolen packages.

Customs & Duties:
International customers are responsible for any customs fees or import taxes that may apply to their orders.

Our team works closely with trusted logistics partners to ensure your skincare essentials arrive safely and on time.