Help Center

Need help? We’re here for you every step of the way!
The Face & Body Help Center is designed to make your experience effortless, from discovering the right skincare products to tracking your orders and resolving any issues.

You can reach our support team via:
Response Time: Within 24–48 hours (Monday–Friday)

Our Help Center covers:

  • Order Assistance: Updates, cancellations, and tracking.

  • Product Guidance: Find the right products for your skin type and goals.

  • Returns & Exchanges: Step-by-step help with returns or refunds.

  • Account Management: Forgot password, update info, or manage subscriptions.

Your satisfaction matters to us. Our team is dedicated to ensuring your shopping and skincare journey is seamless and enjoyable.